shopify analytics

FAQ

Thank you for your interest in my store.  If you see any knit design that has previously sold, please contact me about it.  Most anything can be remade.  

Nancy

What is Jazz it up with Designs by Nancy?

As a hobby, I love to craft and design unique jewelry using gemstones, crystals and really unique beads.  Most of my designs are bohemian style beaded jewelry.  

I also have a love of Victorian styles and Irish Celtic desings which use to create many of my knit and crochet items. 

My Store Policies:

It is important to me that you are happy with your purchase so I will do my best to resolve any issues. 

If upon receipt you are not happy with your purchase and want to return it, please notify me within 3 days and let me know. I will refund you the purchase price (less shipping) when the item is received by me in the condition it was sent to you in.

For any clothing, refunds are possible, provided there is no visible wear or laundering of item.  

Items returned are at buyers expense. 

Not responsible for lost, stolen or misdirected items.  All items will be shipped with delivery confirmation to the address provided.  

I have added US and Canada as normal shipping locations.  However, if your country is not listed, please contact me for a shipping quote. 

I accept Credit cards directly through my site or Paypal Express (Paypal express does not require an account to use a credit card).  

How to set up Reserves:

Please contact me to set up a reserve item.  I will be happy to reserve an item for you, provided you purchase it within 7 days. After  7 days, I will take it off reserve so that someone else might purchase the item.   

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

Card logos

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.

How do I pay without a paypal account?

 Below the area where you enter your account, there is an option highlighted in this screenshot:  

Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.

What is the normal ship time?

If the item is in stock I will generally ship within same business day or next day.  If you are ordering a knit item that is custom ordered, I generally have indicated the ship time as 1-2 weeks depending on backlog assuming I have the yarn in stock.  Please provide a good email address for these items and I will contact you via email to confirm my backlog and estimate.  If I need to find the yarn or order, I will confirm the estimated ship time via email. 

2016 - with the USPS rate unfortunately I had to increase my shipping.